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Frequently Asked Questions.
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- Who can use TaxChopper?
- Does TaxChopper support my browser?
- I can't finish a tax return in one visit, can I save the data and come back later?
- How the number of returns is counted?
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1. Who can use TaxChopper?
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TaxChopper can handle all tax situations except the following:
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1. Quebec provincial returns
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2. Non-resident returns
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3. Pre- or post-Bankruptcy returns.
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2. Does TaxChopper support my browser?
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TaxChopper supports all major browsers in MS Windows, Mac OS, Linux and Unix, we have tested the following:
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On Microsoft Windows, from Windows 10, 8 all the way down to Windows 95, we support Internet Explorer,
Netscape and FireFox / Mozilla / Chrome.
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On Mac OS, we support Safari, Chrome, Netscape, FireFox, Opera and OmniWeb.
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On Linux / Unix, we support Opera, Chrome, Mozilla, Konqueror and Firefox.
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3. I can't finish a tax return in one visit, can I save the data and come back later?
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YES. Whatever information you have entered is saved on our secure severs and you can access it any time you want.
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Furthermore, you can use different computers, different platforms or different browsers to access the same account.
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There is no expiration date for an account. It is always there unless you remove it.
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4. How the number of returns is counted?
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Not all returns you prepare are counted, only the ones you want to download are counted. You can choose not to
designate a return downloadable, in this case, you can still see the calculated results on screen.
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Once a return is designated as downloadable, you can't reverse it.
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We use social insurance numbers to identify different returns. If the SIN is empty, we use first and last names to identify a return.
That means, after generating a return, if you change the SIN, then you might have used two returns.
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Find out,
TaxChopper Professional Online
is your best choice!
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